FAQ's

What’s your production lead time?

Answer:

3 days for pop ups and banners, 6 days for tubO or tensO displays

 

When is art work due?
Do you have a design team who can help with my art?
Graphic design cost?
What are the display set up times?
Can you change the graphics (banner stands)?
Can you change graphics (pop up displays)?
Can the pop up displays be checked as luggage on airlines?
Do you still have my art on file from my last order?
Do you buy back displays?
Do you rent?
Do you work on terms?
What is your return policy?
Order Status
Has my order shipped?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
My product is missing parts.
When will my backorder arrive?
My Account
How do I create an account?
How do I edit my account information?
How much is my shipping?
I forgot my password.
How do I return my product?
I received the wrong product.
What is your return policy?
When will my order ship?
International Shipping
Do you ship to my country?
What are my payment choices?
When will my order ship and what are my shipping charges?
What is the return policy?
Guarantees
Low Price Guarantee
Privacy Policy
Security
Pricing and Billing
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?
Buyer's Guide
How do I buy/redeem a gift certificate?
How do I find my product?
How do I navigate the site?
How do I use a coupon?
Additional Support
How do I contact you?